Shipping Policy
At Jones Road Beauty, we strive to deliver your eye makeup products quickly and safely to your doorstep. Please review our shipping policy for important details regarding order processing, shipping options, and delivery times.
Order Processing Time
- Orders are typically processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Destinations
- We currently ship to addresses within the United States only.
- International shipping is not available at this time.
Shipping Methods & Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time* | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Flat rate or free over a minimum purchase amount |
| Expedited Shipping | 2–3 business days | Additional fee applies |
*Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
Shipping Costs
- Shipping fees are calculated based on your selected shipping method and order total.
- Free standard shipping is available for orders over a specified amount (check website for current promotions).
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- Use this tracking number to monitor the delivery status on the carrier’s website.
Shipping Address
- Please ensure your shipping address is accurate and complete at checkout.
- We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
Lost or Delayed Packages
- If your package is lost or significantly delayed, please contact us at [email protected] or call +1 (214) 868-4206.
- We will work with the carrier to resolve the issue as quickly as possible.
Thank you for choosing Jones Road Beauty. We look forward to delivering your favorite eye makeup products promptly and securely.